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  • What payment methods do you accept?
    We accept Credit/Debit, Apple Pay, and Google Pay, and Paypal
  • When will I receive my order?
    Local Delivery: Local orders placed during business hours are delivered the same day. Orders placed after hours will be delivered next day. You will receive a notification to your email along with photo when your order has been delivered. Shipping and Delivery: Orders are processed and shipped within 1-3 business days. Delivery times vary based on location and shipping method selected at checkout. You will receive an email notification with tracking information once your order has shipped.
  • How can I contact customer service?
    support@samonesbeautysupply.com or use the chat for customer support. Will receive a response within 24 hours.
  • Do you ship internationally?
    No, we currently only ship within the U.S.
  • How can I cancel my order?
    To cancel your order, please reply directly to your order confirmation email with a clear request for cancellation. Please note that cancellations are subject to a 10% service fee. This fee helps cover processing and administrative costs associated with the cancellation. Once we receive your cancellation request, we will process it promptly and confirm the cancellation via email.
  • Do you have a physical store location?
    No, we are an online Beauty Supply Store.
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